WonderBrands Frequently Asked Questions

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1. Why Wonder?

   Wonder is the ultimate Web3 loyalty app tailored for pull marketing strategies. It effortlessly connects you with your customers, provides valuable insights, boosts engagement, and creates unforgettable rewarding experiences. Discover the power of Wonder and transform your loyalty programme today!

2. How does Wonder work?

   To begin, you have to sign up for a WonderBrands account. Build your personalised WonderBrands Store and create a unique Collection. Then, launch enticing Deals to captivate your audience. Experience the transformative power of Wonder and elevate your business to new heights!

3. How to sign up as WonderBrands?

   You can become a WonderBrands by submitting the registration form. Simply fill out the form with the required information to get started.

4. Can I upgrade my subscription plan?

   Yes, you can upgrade from one plan to another, such as moving from the freemium plan to the plus + or pro plan.

5. What happens if I cancel my paid subscription?

   If you cancel your subscription, you won't be able to log in to the admin and Wonder applications anymore after the subscription period ends. Your data will be deleted in due time.

6. What is your refund policy?

   We don't provide refunds. If you cancel your plan before the next renewal cycle, you'll still have access to paid features until the end of your subscription period. Once your subscription expires, you'll lose access to paid features and associated data.

7. Is my data secure?

   We prioritise the security of your data. We implement high physical, procedural, and technical security measures to protect your data and comply with strict data protection laws.

If you can’t find what you are looking for, feel free to contact our customer support team through the contact form on our website or by emailing [e-mail]. For merchant-related inquiries, reach out to our sales team at [e-mail]. We're ready to assist you.